Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received an error coming from your local delivery service and might like to cancel your order, very first check your e mail and/or spam filtration system to make sure you clicked on the correct shipping address and/or WEB ADDRESS. Once this offers been done, if you are continue to thinking about continuing, basically reply to the e mail with the information on your request and you should greatly appreciate virtually any assistance you might offer. For technical issues, you may possibly need to contact customer service via their particular telephone number: (Toll Free). Alternatively, if a person have any some other questions, you can send us a great email and we will do our utmost in order to assist you.
Your package will arrive at your own door within 7 to ten working days. Please be aware that will shipping times might vary from a single courier company to another. It is therefore, usually preferable to purchase with a trustworthy company. To aid ensure your package arrives safely, all of us always advise of which you sign your current parcel’s “Thanks With regard to Sending” section when it arrives. Your regional delivery services are usually required to obviously display this signature confirmation on all sent items, which includes Element Vape products.
When your parcel has arrived at your doorway, you will need to collect it as soon because possible. This will be normally done by completing a self-addressed, stamped envelope along with your return deal with and tracking amount. Upon arrival, ensure that your unit is fully charged and ready to start using this immediately. Usually do not hold out for your Aspect Vape product in order to warm up; it cannot be stressed adequate, particularly in the case of rechargeable batteries.
As defined within the above passage, when shipping in order to UK residents, delivery will probably be facilitated simply by one of our countrywide network of courier companies, such since DPD, FED EX LOVER or UPS – but please allow for additional charges to be taken into consideration any time placing your buy. Customers located within just the Republic of Ireland are not allowed to buy online. Inside most cases, customers located within the particular Republic of Ireland in europe will be struggling to purchase the product with the use of credit credit cards or free e cards. All of us are currently going through some issues with credit card scams in The european countries as well as in certain instances, payments made applying these methods may possibly be declined or reversed. In addition, all deliveries in order to EU customers may possibly be subject to fees and import responsibilities.
Any time shipping internationally, make sure you note that traditions podsmall.com procedures are incredibly time-consuming and usually require the assistance of a great independent customs broker. In the circumstance of an brought in product, delivery times will be dependent on your courier’s international delivery support and transit occasions may greatly go beyond our internal delivery estimates. If you are unsure of expected transit times, please get in touch with us immediately. Global orders will generally arrive within 3 to 5 business days following payment has recently been received.
For those questions concerning this matter, make sure you note that all concerns should be aimed towards our company headquarters. Should you need to make modifications or inquire regarding our services in general, you could do so in anytime during enterprise hours, Monday via Friday, except Sunday, Wednesday, and Thursday night. Should you possess any other questions, you can both contact our client service team or one of our sales representatives on the main office. In the event you prefer to spot your order online, you are delightful to visit internet site and follow the particular simple instructions supplied. All billing plus ordering information will certainly be provided in the click of a button.
As constantly, we strongly advise that all orders be paid with regard to completely before shipping and delivery or delivery of products. Any changes to shipping or perhaps delivery policies will be clearly indicated after receipt of payment. In the celebration of a problem in any item, please contact us all right away to get a return or replacement. As long as your satisfaction is our number one priority, we all will work together with one to make sure that you possess the best electric products available.